Everything Conveasy does
Every module works on its own and together with the others. Everything lands on the same kitchen screen and the same printer, with one running order number.
Phone AI: Ricky
Ricky answers the phone the way a good employee does: friendly, fast and without forgetting anything. You stay at the fryer in the meantime.
- Every call answered
- During your opening hours Ricky picks up, even when several people call at the same time.
- Dutch, Turkish and English
- Ricky takes orders in three languages.
- Knows your menu
- Products, sizes, sauces and extras come from the same menu as your other channels. What is out of stock, Ricky does not offer.
- Ticket to the kitchen
- The order prints on your kitchen printer with an order number and shows on the kitchen screen.
- Outside opening hours
- An answering assistant tells callers when you open again.
- Order kept when a caller hangs up
- If a customer hangs up after confirming, the order still goes through.
- Adding to an order
- If a customer calls back to add something, a separate ADDED ticket prints and your staff get a message.
- Regulars recognised
- Name and address of anyone who ordered before are remembered. The next order goes faster.
- Table reservations
- Ricky also books a table, following the same rules as your webshop.
Ordering through WhatsApp
Your customers already chat. Now they can order in that same chat, on your restaurant’s WhatsApp number.
- Your own number
- Customers chat with your restaurant’s WhatsApp number.
- The order in the chat
- The assistant asks what it needs (size, sauce, pickup or delivery) and lists everything.
- Confirm with buttons
- The customer confirms or changes with one tap.
- Prints in the kitchen
- The same printer, the same screen, the same numbering as your other channels.
- Reservations
- Asking for, moving or cancelling a table happens in the same chat.
- Conversations in the portal
- Read back what customers asked and what the assistant answered.
Webshop
An ordering site that is yours: on your own domain, in your own colour, with everything a customer expects when ordering online.
- Own domain
- Your webshop runs on your own domain name. No domain yet? Then you get an address with us.
- Five designs
- Klassiek, Foto, Nacht, Bistro and Pop, in your own colour. Every colour stays readable.
- Delivery zones or per kilometre
- Price, minimum order and payment methods per zone, drawn on a map.
- Online payment
- Bancontact, iDEAL, cards, Apple Pay, Google Pay and Klarna through Stripe, or your own Mollie account with meal vouchers. Cash or card at the door stays possible.
- QR in the restaurant
- At the table or at the counter: scan, order and pay online or at the till. You print posters and table cards from the portal.
- Table reservations
- Arrival times, maximum guests per time slot and minimum notice. Confirmed straight away, with confirmation and cancellation e-mails.
- Promotions
- Percentage or euro discount, free delivery, 1+1, second at half price, free product and menu deals, with conditions such as a minimum order, days, hours or a code.
- Autopilot e-mails
- Abandoned order, second order and win-back, each with its own switch and optionally a personal discount code. Only to customers who opted in.
- Google reviews
- After an order the webshop asks happy customers for a review on Google.
- Loyalty card
- Customers collect stamps with every order and redeem them.
- Order tracking
- A page where the customer sees how far along the order is.
- Allergens
- Allergens are shown with every product.
- Five languages
- Dutch, French, Turkish, English and Spanish. You choose which ones to offer.
- Details remembered without an account
- Name, phone and address stay on the customer’s device, if they want that.
- Confirmation e-mail
- Every order gets a neat confirmation by e-mail.
Kitchen screen
One screen for everything that comes in, on a tablet or PC in the kitchen.
- All channels
- Phone, WhatsApp, webshop, QR, kiosk and till on one screen, with a bell for every new order.
- Done with one tap
- Order ready takes it off the screen. Undo is possible.
- Reprint
- Lost a ticket? Print it again.
- Waiting times
- You set delivery and pickup times on the screen. Phone, WhatsApp and webshop follow.
- Stock
- Switch off a product or a whole group. All channels follow at once.
- History
- Per day, from 04:00 to 04:00: the totals online, cash and card, and per channel.
- Reservations
- Today and the coming days: arrived, no-show, cancel, or book a table yourself for someone who calls.
Till
For the counter: key in what the customer says, fast, without searching.
- Fast keying
- All products of a group at a glance, without scrolling. Sizes and sauces as big buttons.
- Take away, eat in, pickup, delivery
- Four ways, one screen.
- Staff codes
- Everyone opens the till with their own code.
- Discounts and parking
- Give a discount, park an order and continue later.
- Customer memory
- Name, number and address of regulars come back by themselves.
Kiosk
A big touchscreen in the restaurant where customers order and pay themselves.
- Self-ordering
- Eat in or take away, categories and products with photos.
- Card terminal
- A Mollie card terminal next to the screen. The order only goes to the kitchen once it is paid.
- Or pay at the till
- The ticket prints with a number and the customer pays at the counter.
- Five languages
- Dutch, English, French, Turkish and Spanish.
- Paired safely
- You pair a kiosk with a code. No password on a public screen.
Portal
Everything you set up and follow, in one place, also on your phone.
- Manage the menu
- Categories, products, sizes, extras and photos. You take photos over from your Takeaway or Uber Eats page.
- Analytics
- Best sellers, busiest hours, revenue per day, week or month and the split per channel. Export to Excel.
- Z reports
- An end-of-day report with the day’s totals.
- WhatsApp conversations
- Read back what customers asked and what the assistant answered.
- Kitchen and till
- Waiting times, staff codes, QR codes, kiosk and printer are set up here.
- Look
- Pick a design and your colour and see it straight away in a preview on a phone.
- Several restaurants
- Switch between your restaurants with one login.
Want to see it work with your menu?
Request a demo: we call Ricky, order through WhatsApp and look at the webshop and the kitchen screen together. Or set up your own webshop right away.